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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
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New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

Digital Marketing and Consumer Millennials : A Comparative Study of Men, Women, and Transgender Consumers' Buying Behaviour in Punjab

Pooja Sharma1Sushant Gupta2Deepika Kapoor3

1 Associate Professor, Lovely Professional University, Jalandhar - 144 411, Punjab

2 Assistant Professor, Lovely Professional University, Jalandhar - 144 411, Punjab

3 Research Scholar, I. K. Gujral Punjab Technical University, Kapurthala - 144603, Punjab

Volume 50
Issue 3
Pages 47–57
Year 2020
Received: Sept. 13, 2019 Accepted: Feb. 22, 2020 Published: March 31, 2020
Abstract

Millennials play an enormous role in digital marketing as they are the ones who have grown up in a social media world. They are considered as a key target market for many digital marketing campaigns. Therefore, it is important to study the buying behavior of these consumers to know about their tastes, preferences, and expectations. The purpose of this study was to determine the most preferred digital marketing strategies by consumer millennials and also to compare the buying behavior of men, women, and transgender consumers in Punjab. There are many studies which have focused mainly on male and female buying behavior, but hardly any studies have been conducted, which have focused on comparing the buying behavior of men, women, and transgender consumers. This study considered transgenders also as this is the community which has different tastes and preferences as compared to other genders. The sample size for the purpose of the present study consisted of 250 respondents. The study concluded that the most preferred digital marketing platform by men was Instagram ; whereas, for women, the most preferred platforms were videos, blogs, and social media posts. On the other hand, transgenders' purchase decisions were mostly influenced by Instagram followed by Facebook. The study provides the implications to the marketing companies to focus on the buying behavior of men, women, and transgenders to market their products.

Keywords Digital Marketing Consumer Millennials Buying Behavior Male Consumers Female Consumers Transgender Consumers
How to Cite

Pooja Sharma, Sushant Gupta, Deepika Kapoor (2020). Digital Marketing and Consumer Millennials : A Comparative Study of Men, Women, and Transgender Consumers' Buying Behaviour in Punjab. Indian Journal of Marketing, 50(3), 47–57. https://doi.org/10.17010/ijom/2020/v50/i3/151029

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