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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
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New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

Impact of User-Generated Content on Purchase Intention for Fashion Products:A Study on Women Consumers in Bangalore

Nithya Venkataraman1Sreedhara Raman2

1 Assistant Professor, National Institute of Fashion Technology, CA Site # 21, 27th Main Road, HSR Layout, Bengaluru-560 102

2 Associate Professor, Institute of Management, Christ University, Hosur Road, Bengaluru-560 029

Volume 46
Issue 7
Pages 23–35
Year 2016
Received: Dec. 7, 2015 Accepted: June 4, 2016 Published: July 1, 2016
Abstract

The advent of online media has been instrumental in providing consumers with quick, relevant, and convenient information on products and services. The success of such media has been established for businesses such as tourism, automobile, and consumer electronics- wherein consumers tend to decide on final purchases based on user - generated content (UGC) such as customer reviews and feedback rather than on traditional advertising media. With short lead times, quick turnaround of products, and frequent changes in offerings, the fashion industry is also exploring the use of such user-generated content for marketing its products. This study sought to explore and understand the relevant factors that draw consumers towards the usage of user-generated content (UGC) in the online space for the fashion business, and its impact on the purchase intention for different categories of fashion products. The study focused on the cosmopolitan city of Bengaluru, known for its fashion centricity and brand awareness. It attempted to analyze the factors for reference to media content generated by co-consumers, especially amongst women, and inferred that content that provides them with gratifications relating to social acceptance are more liable to positively influence their intent to purchase. It also specifically identified product categories that are liable to benefit from such content.

Keywords User-Generated Content Online Media Influencing Factors Fashion Business
How to Cite

Nithya Venkataraman, Sreedhara Raman (2016). Impact of User-Generated Content on Purchase Intention for Fashion Products:A Study on Women Consumers in Bangalore. Indian Journal of Marketing, 46(7), 23–35. https://doi.org/10.17010/ijom/2016/v46/i7/97125

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