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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
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New Delhi, India
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Original Article

Open Access Original Article

The Impact of Anthropomorphism on Purchase Intention of Smartphones : A Study of Young Indian Consumers

Ritu Gupta1Kokil Jain2

1 Research Scholar, Amity International Business School, Noida- 201313, Uttar Pradesh

2 Associate Professor, Head of Marketing, Department of Marketing, Amity International Business School, Noida - 201 313, Uttar Pradesh

Volume 49
Issue 5
Pages 7–20
Year 2019
Received: July 25, 2018 Accepted: April 20, 2019 Published: May 6, 2019
Abstract

The purpose of this study was to explore the role of anthropomorphism in influencing the consumers' purchase intentions in the case of smartphones. The study employed between the group experimental design to check the proposed hypotheses on young smartphone users between the age group of 18 - 25 years. A hypothetical brand “USEN” was created. Two versions of the ad - anthropomorphic and non - anthropomorphic were developed for the hypothetical brand. Multivariate analysis of variance (MANOVA) technique using SPSS Version 23 was used to test the results. The results established a significant positive differential effect of the anthropomorphic ad over the non - anthropomorphized version of the advertisement on consumers' feelings, attitude towards the ad, attitude towards the brand, and purchase intention. The research holds valuable contribution for companies to effectively utilize the concept of anthropomorphism to develop a favourable attitude towards their brands.

Keywords Anthropomorphism Attitude Towards Advertisement Attitude Towards Brand Purchase Intentions
How to Cite

Ritu Gupta, Kokil Jain (2019). The Impact of Anthropomorphism on Purchase Intention of Smartphones : A Study of Young Indian Consumers. Indian Journal of Marketing, 49(5), 7–20. https://doi.org/10.17010/ijom/2019/v49/i5/144021

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