New IJM now accepts submissions exclusively via the Editorial Scholar portal — a dedicated submission & review system.
Go to Editorial Scholar →
Associated Management Consultants Pvt. Ltd. | COPE Member · ID: JM07589
Scopus Q3 UGC-CARE ABDC: C |
Indian Journal of Marketing logo

Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

The Success of Shopping Malls Lies in the Hands of Mall Developers: A Study

N. H. Mullick1

1 Professor & Program Director (Marketing), Institute for International Management & Technology, 336, Udyog Vihar, Phase-IV, Gurgaon-122001, Haryana

Volume 43
Issue 6
Pages 1–10
Year 2013
Published: June 27, 2013
Abstract

In India, out of the 12 million sq.ft of Indian shopping centre space planned for opening in 2012, only about 60 percent was expected to be complete (JLLS) because of the huge delay in mall projects in India's biggest cities. There is a stress even in the business model as it is getting a bit expensive. Real estate prices and construction costs are rising, but the retail business is not growing enough to absorb these costs. Retail rents are down by 30 to 40 percent as compared to the peak of 2008 (CRISIL). Shopping malls, therefore, cannot mushroom without analyzing the basics like the catchment area, the spending power of the demography, and its business potential. The malls have to be situated in places where there is scope for shopping. Innovation is, therefore, necessary and the retailers must be encouraged to enhance their diversity of services, and food and entertainment options must be encouraged rather than enhancing the size of the mall/retailer engagement. Better mall management must create ambience and a hygienic and a clean environment must be created for family members to enhance the loyalty of the consumers. The present study is based on the multiple drivers of growth and the issues being faced today by these shopping malls when more are coming up, but they are not able to find the right rentals, nor the required footfalls. A total marketing effort has to be made by these upcoming mall developers to make their ventures a success.

Keywords Mall Developers Shopping Malls Organized Retail Deferment Growth Drivers
How to Cite

N. H. Mullick (2013). The Success of Shopping Malls Lies in the Hands of Mall Developers: A Study. Indian Journal of Marketing, 43(6), 1–10. https://doi.org/10.17010/ijom/2013/v43/i6/36391

References
  1. Asia Pacific Property Digest, Fourth Quarter 2012 (2013). “Improving Sentiment.” published by Jones Lang LaSalle, Retrieved from <a href=http://www.joneslanglasallesites.com/appd/wp-content/uploads/2013/02/APPD-4Q-2012.pdf target="_blank">http://www.joneslanglasallesites.com/appd/wp-content/uploads/2013/02/APPD-4Q-2012.pdf</a>
  2. Asia Pacific Report 4 Q (2011). “Market Beat Retail Snapshot.” Cushman Wakefield Research, Retrieved from <a href=https://www.cushwake.com/cwglobal/docviewer/ApacRetailMB.pdf?id=c60300031p&repositoryKey=CoreRepository&itemDesc=document&cid=c43300026p&crep=Core&cdesc=binaryPubContent&Country=Asia&Language=EN target="_blank">https://www.cushwake.com/cwglobal/docviewer/ApacRetailMB.pdf?id=c60300031p&repositoryKey=CoreRepository&itemDesc=document&cid=c43300026p&crep=Core&cdesc=binaryPubContent&Country=Asia&Language=EN</a>
  3. ASSOCHAM Report (2012, October). “FDI in Retail- Advantage Farmers.” published by Food & Agri Business Strategic Advisory & Research (FASAR) team- Yes Bank in association with ASSOCHAM. Retrieved from <a href=http://www.assocham.org/arb/general/Background-FDI-Retail.pdf target="_blank">http://www.assocham.org/arb/general/Background-FDI-Retail.pdf</a>
  4. A.T. Kearney (2012). “Global Retail Development Index (GRDI) Report, Global Retail Expansion: Keeps on Moving.” Retrieved from <a href=http://www.atkearney.com/documents/10192/302703/Global+Retail+Expansion+Keeps+On+Moving.pdf/4799f4e6-b20b-4605-9aa8-3ef451098f8a target="_blank">http://www.atkearney.com/documents/10192/302703/Global+Retail+Expansion+Keeps+On+Moving.pdf/4799f4e6-b20b-4605-9aa8-3ef451098f8a</a>
  5. Business Monitor International (2013). “BMI India Retail Report Q2.” Retrieved from S B Wire website <a href=http://www.sbwire.com/press-releases/bmi-india-retail-report-q2-2013-new-report-available-227768.htm target="_blank">http://www.sbwire.com/press-releases/bmi-india-retail-report-q2-2013-new-report-available-227768.htm</a>.
  6. CRISIL Research (n.d.) “Coverage on Retailing.” Retrieved from <a href=http://www.crisil.com/pdf/research/research-industry-toc-retailing.pdf target="_blank">http://www.crisil.com/pdf/research/research-industry-toc-retailing.pdf</a>
  7. Deloitte Report (2013). “Indian Retail Market Opening door” Retrieved from <a href=http://www.deloitte.com/assets/Dcom-India/Local%20Assets/Documents/Thoughtware/Indian_Retail_Report_Opening_more_doors.pdf target="_blank">http://www.deloitte.com/assets/Dcom-India/Local%20Assets/Documents/Thoughtware/Indian_Retail_Report_Opening_more_doors.pdf</a>
  8. Knight Frank Research Report (2010, December). “India Organized Retail Market- Diagnosis & Outlook.” Q 1' 2010, Retrieved from <a href=http://www.my.knightfrank.com/research/ target="_blank">http://www.my.knightfrank.com/research/</a>
  9. Parikh, D. (2005). “Measuring Retail Service Quality: An Empirical Study in a Developing Country.” South Asian Journal of Management, 12 (2), p. 43.
  10. PwCPL Report (2011). “Winning in India's Retail Sector - Factors for Success.” Pricewaterhouse Coopers Pvt. Ltd. (PwCPL), Retrieved from <a href=https://list2.pwc.fr/assets/files/lettre_retail-and consumer/pwc_winning_in_india_retail_sector_1.pdf target="_blank">https://list2.pwc.fr/assets/files/lettre_retail-and consumer/pwc_winning_in_india_retail_sector_1.pdf</a>
Editorial Scholar

Submit your Research to IJM

Submit your Manuscript → Author Guidelines