New IJM now accepts submissions exclusively via the Editorial Scholar portal — a dedicated submission & review system.
Go to Editorial Scholar →
Associated Management Consultants Pvt. Ltd. | COPE Member · ID: JM07589
Scopus Q3 UGC-CARE ABDC: C |
Indian Journal of Marketing logo

Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

Understanding Influence of Social Media Marketing of Masstige Fashion Brands on Generation Z Female Indian Consumers

Balgopal Singh1Arti Dagur2

1 FMS, Banasthali Vidyapith, Tonk - 304 022, Rajasthan

2 FMS, Banasthali Vidyapith, Tonk - 304 022, Rajasthan

Volume 52
Issue 5
Pages 8–24
Year 2022
Published: May 1, 2022
Abstract

Social media has improved marketers’ connectivity with consumers. Targeting the Generation Z population through social media can provide ample opportunity for selling brands. This study aimed to examine the influence of social media marketing on the purchase intention of affordable luxury fashion brands among Generation Z female Indian consumers. Based on the uses and gratification theory, branding theory, and conspicuous consumption theory, a conceptual model was developed to explore the effect of social media marketing on brand equity and purchase intention and analyze the mediating role of brand equity on the relationship between social media marketing and purchase intention. Primary data were collected through a structured questionnaire from 348 female university students selected using convenience purposive sampling with the condition of using social media and following luxury fashion brand pages. Covariance-based structural equation modeling and path analysis was used to test the proposed hypotheses. The results showed that social media marketing significantly influenced brand equity and purchase intention, and brand equity partially mediated the relationship between social media marketing and purchase intention. The findings indicated that social media marketing of affordable luxury fashion brands raised both feeling and action. This study added valuable insights to the masstige theory and marketing of masstige brands.

Keywords social media marketing brand equity Generation Z masstige affordable luxury purchase intention
How to Cite

Balgopal Singh, Arti Dagur (2022). Understanding Influence of Social Media Marketing of Masstige Fashion Brands on Generation Z Female Indian Consumers. Indian Journal of Marketing, 52(5), 8–24. https://doi.org/10.17010/ijom/2022/v52/i5/169414

References
  1. Aaker, D.A. (1991). Managing brand equity: Capitalizing on the value of a brand name. The Free Press.
  2. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411 – 423. https://doi.org/10.1037//0033-2909.103.3.411
  3. Arora, T., Agarwal, B., & Kumar, A. (2018). A study of millennials's preferences for social media advertising in Delhi NCR . Indian Journal of Marketing , 48 (10),34–51 . https://doi.org/10.17010/ijom/2018/v48/i10/132334
  4. Atwal, G., Jain, S., & Bryson, D. (2014). The rise of the Indian female luxury consumer. In G. Atwal & D. Bryson ( e d s . ) , Luxury brands in e merging markets ( pp.105– 116 ) . Palgrave Macmillan . https://doi.org/10.1057/9781137330536_10
  5. Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327
  6. Bhardwaj, V., Kumar, A., & Kim, Y.-K. (2010). Brand analyses of U.S. global and local brands in India: The case of Levi's. Journal of Global Marketing, 23(1), 80–94. https://doi.org/10.1080/08911760903442226
  7. Bilro, R. G., Loureiro, S. M., & Dos Santos, J. F. (2021). Masstige strategies on social media: The influence on sentiments and attitude toward the brand. International Journal of Consumer Studies, Early View. https://doi.org/10.1111/ijcs.12747
  8. Chahal, H., & Rani, A. (2017). How trust moderates social media engagement and brand equity. Journal of Research in Interactive Marketing, 11(3), 312–335. https://doi.org/10.1108/JRIM-10-2016-0104
  9. Chakraborty, U. (2019). The impact of source credible online reviews on purchase intention: The mediating roles of brand equity dimensions. Journal of Research in Interactive Marketing, 13(2), 142–161. https://doi.org/10.1108/JRIM-06-2018-0080
  10. Christodoulides, G., & De Chernatony, L. (2010). Consumer-based brand equity conceptualisation and measurement: A literature review. International Journal of Market Research , 52(1), 43–66 . https://doi.org/10.2501/S1470785310201053
  11. Dubois, D., Jung, S., & Ordabayeva, N. (2021). The psychology of luxury consumption. Current Opinion in Psychology, 39, 82 – 87. https://doi.org/10.1016/j.copsyc.2020.07.011
  12. Entwistle, J. (2000). The fashioned body: Fashion, dress, and modern social theory.Polity Press.
  13. Farquhar, P. H. (1989). Managing brand equity. Marketing Research, 24 – 33.
  14. Farzin, M., Sadeghi, M., Fattahi, M., & Eghbal, M. R. (2021). Effect of social media marketing and eWOM on willingness to pay in the etailing: Mediating role of brand equity and brand identity. Business Perspectives and Research. https://doi.org/10.1177/22785337211024926
  15. Felix, R., Rauschnabel, P. A., & Hinsch, C. (2017). Elements of strategic social media marketing: A holistic framework. Journal of Business Research, 70, 118–126. https://doi.org/10.1016/j.jbusres.2016.05.001
  16. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312
  17. Gadhiya, P., & Panchal, N. (2021). Young women's continuance intentions to use communication and social media apps. Indian Journal of Marketing, 51(3), 41–55. https://doi.org/10.17010/ijom/2021/v51/i3/158063
  18. Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2016). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5833–5841. https://doi.org/10.1016/j.jbusres.2016.04.181
  19. Granot, E., Russell, L., & Brashear-Alejandro, T. (2013). Populence: Exploring luxury for the masses. Journal of Marketing Theory and Practice, 21(1), 31–44. https://doi.org/10.2753/MTP1069-6679210102
  20. Guha, S., Mandal, A., & Kujur, F. (2021). The social media marketing strategies and its implementation in promoting handicrafts products: A study with special reference to Eastern India. Journal of Research in Marketing and Entrepreneurship, 23(2), 339 – 364. https://doi.org/10.1108/JRME-07-2020-0097
  21. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. (2014). Multivariate data analysis(7th ed.). Pearson Education Limited.
  22. Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The impact of user interactions in social media on brand awareness and purchase intention: The case of MINI on Facebook. Journal of Product & Brand Management, 22(5–6), 342–351. https://doi.org/10.1108/JPBM-05-2013-0299
  23. Ibrahim, B., Aljarah, A., & Ababneh, B. (2020). Do social media marketing activities enhance consumer perception of brands? A meta-analytic examination. Journal of Promotion Management, 26(4), 544–568. https://doi.org/10.1080/10496491.2020.1719956
  24. Ismail, A. R. (2017). The influence of perceived social media marketing activities on brand loyalty: The mediation effect of brand and value consciousness. Asia Pacific Journal of Marketing and Logistics, 29(1), 129–144. https://doi.org/10.1108/APJML-10-2015-0154
  25. Jenkinson, E. (2000). Carry n campus. Checkout, 2, 20–21.
  26. Kananukul, C., Jung, S., & Watchravesringkan, K. (2015). Building customer equity through trust in social networking sites: A perspective from Thai consumers. Journal of Research in Interactive Marketing, 9(2), 148–166. https://doi.org/10.1108/JRIM-03-2014-0019
  27. Kapferer, J. N. (2014). The future of luxury: Challenges and opportunities. Journal of Brand Management, 21(9), 716 – 726. https://doi.org/10.1057/bm.2014.32
  28. Kautish, P., Hameed, S., Kour, P., & Walia, S. (2021). Career beliefs, self-efficacy and VUCA skills: A study among generation Z female students of tourism and hospitality. Journal of Hospitality, Leisure, Sport & Tourism Education, 100340. https://doi.org/10.1016/j.jhlste.2021.100340
  29. Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22. https://doi.org/10.1177/002224299305700101
  30. Keller, K. L. (2003). Strategic brand management building, measuring, and managing brand equity (2nd ed.). Prentice-Hall of India.
  31. Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity ? An empirical study of luxury fashion brand. Journal of Business Research, 65 (10),1480 – 1 4 8 6 . https://doi.org/10.1016/j.jbusres.2011.10.014
  32. Kline, R. B. (2005). Principles and practice of structural equation modeling. Guilford Press.
  33. Koay, K. Y., Ong, D. L. T., Khoo, K. L., & Yeoh, H. J. (2020). Perceived social media marketing activities and consumer-based brand equity: Testing a moderated mediation model. Asia Pacific Journal of Marketing and Logistics, 33(1), 53–72. https://doi.org/10.1108/APJML-07-2019-0453
  34. Kokkinos, C. M., Antoniadou, N., Dalara, E., Koufogazou, A., & Papatziki, A. (2013). Cyber-bullying, personality and coping among pre-adolescents. International Journal of Cyber Behavior, Psychology and Learning, 3(4), 55–69. https://doi.org/10.4018/ijcbpl.2013100104
  35. Konecnik, M., & Gartner, W. C. (2007). Customer-based brand equity for a destination. Annals of Tourism Research, 34(2), 400–421. https://doi.org/10.1016/j.annals.2006.10.005
  36. Kotler, P., Armstrong, G., & Agnihotri, P. (2018). Principles of marketing(17th ed.). Pearson Education.
  37. Kozinets, R. V., De Valck, K., Wojnicki, A. C., & Wilner, S. J. (2010). Networked narratives: Understanding word-of-mouth marketing in online communities . Journal of Marketing , 7 4 ( 2 ) , 7 1 – 8 9 . https://doi.org/10.1509/jm.74.2.71
  38. Kumar, A., Paul, J., & Unnithan, A. B. (2020). 'Masstige' marketing: A review, synthesis and research agenda. Journal of Business Research, 113, 384–398. https://doi.org/10.1016/j.jbusres.2019.09.030
  39. Majeed, M., Owusu-Ansah, M., & Ashmond, A.-A. (2021). The influence of social media on purchase intention: The mediating role of brand equity. Cogent Business & Management, 8(1), 1944008 . https://doi.org/10.1080/23311975.2021.1944008
  40. Menon, P. B. (2021). Influence of social media marketing efforts on brand equity and consumer response to branded shoes in India. Indian Journal of Marketing , 5 1 ( 9 ) , 2 4 – 4 0 . https://doi.org/10.17010/ijom/2021/v51/i9/166162
  41. Morra, M. C., Gelosa, V., Ceruti, F., & Mazzucchelli, A. (2018). Original or counterfeit luxury fashion brands? The effect of social media on purchase intention. Journal of Global Fashion Marketing, 9(1), 24–39. https://doi.org/10.1080/20932685.2017.1399079
  42. Muntinga, D. G., Moorman, M., & Smit, E. G. (2011). Introducing COBRAs. International Journal of Advertising, 30(1), 13 – 46. https://doi.org/10.2501/IJA-30-1-013-046
  43. Nawi, N. C., Ghani, N. H., Abdullah, A., Alareeni, B., Deraman, N. S., Hasan, M. Z., & Zaato, S. G. (2021). Social media marketing to enhance customer equity on fashion apparel brand among university students. Journal of Information Technology Management, 13(2),75–92 . https://doi.org/10.22059/jitm.2021.80356
  44. Paul, J. (2015). Masstige marketing redefined and mapped : Introducing a pyramid model and MMS measure. Marketing Intelligence and Planning, 33(5), 691–706. https://doi.org/10.1108/MIP-02-2014-0028
  45. Paul, J. (2018). Toward a “masstige” theory and strategy for marketing. European Journal of International Management, 12(5–6), 722–745. https://doi.org/10.1504/EJIM.2018.094466
  46. Phillips, B. J., & McQuarrie, E. F. (2011). Contesting the social impact of marketing: A re-characterization of women's fashion advertising. Marketing Theory, 11(2), 99–126. https://doi.org/10.1177/1470593111403215
  47. Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531–544. https://doi.org/10.1177/014920638601200408
  48. Podsakoff, P. M., MacKenzie, S. B., Lee, J. -Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
  49. Purohit, S., Paul, J., & Mishra, R. (2021). Rethinking the bottom of the pyramid: Towards a new marketing mix. Journal of Retailing and Consumer Services, 58,102275 . https://doi.org/10.1016/j.jretconser.2020.102275
  50. Rajagopal. (2009). Branding paradigm for the bottom of the pyramid markets. Measuring Business Excellence, 13(4), 58–68. https://doi.org/10.1108/13683040911006792
  51. Raman, P. (2019). Understanding female consumers' intention to shop online: The role of trust, convenience and customer service. Asia Pacific Journal of Marketing and Logistics, 31(4), 1138–1160. https://doi.org/10.1108/APJML-10-2018-0396
  52. Rienetta, F., Hati, S. R., & Gayatri, G. (2017). The effect of social media marketing on luxury brand customer equity among young adults. International Journal of Economics and Management, 11(2), 409 – 425.
  53. Roehm, H. A., & Roehm, M. L. (2004). Variety-seeking and time of day: Why leader brands hope young adults shop in the afternoon, but follower brands hope for morning. Marketing Letters, 15(4), 213–221. http://www.jstor.org/stable/40216658
  54. Roy, S., Sethuraman, R., & Saran, R. (2016). The effect of demographic and personality characteristics on fashion shopping proneness: A study of the Indian market. International Journal of Retail & Distribution
  55. Management, 44(4), 426–447. https://doi.org/10.1108/IJRDM-12-2014-0162
  56. Schultz, D., & Jain, V. (2015). Exploring luxury brand country of origin impact on purchasing behaviors in India: A conceptual framework. Asia-Pacific Journal of Business Administration, 7(3), 216–236. https://doi.org/10.1108/APJBA-11-2014-0129
  57. Shahid, S., Islam, J. U., Farooqi, R., & Thomas, G. (2021). Affordable luxury consumption: An emerging market's perspective. International Journal of Emerging Markets, Ahead of Print .https://doi.org/10.1108/IJOEM-01-2021-0144
  58. Shimpi, S. S. (2018). Social media as an effective marketing tool: An empirical study. Indian Journal of Marketing, 48(7), 36 – 50. https://doi.org/10.17010/ijom/2018/v48/i7/129725
  59. Siji, S. (2021). Social commerce of Indian customers: Role of social media usage. Indian Journal of Marketing, 51(8), 26 – 38. https://doi.org/10.17010/ijom/2021/v51/i8/165760
  60. Singh, B. (2018). Conceptualization and measurement of consumer based brand equity for airlines. Indian Journal of Marketing, 48(9), 7–25. https://doi.org/10.17010/ijom/2018/v48/i9/131436
  61. Sivakumar, G. (2013, April 17). India is set to become the youngest country by 2020. The Hindu. https://www.thehindu.com/news/national/india-is-set-to-become-the-youngest-country-by-2020/article4624347.ece
  62. Spears, N., & Singh, S. N. (2004). Measuring Attitude toward the Brand and Purchase Intentions. Journal of Current Issues & Research in Advertising, 26(2), 53 – 66. https://doi.org/10.1080/10641734.2004.10505164
  63. Van Dijck, J. (2012). Facebook as a tool for producing sociality and connectivity. Television & New Media, 13(2), 160–176. https://doi.org/10.1177/1527476411415291
  64. Veblen, T. (1905). The theory of leisure class: An econometric study of institutions. Macmillian.
  65. Whiting, A., & Williams, D. (2013). Why people use social media: A uses and gratifications approach. Qualitative Market Research, 16(4), 362–369. https://doi.org/10.1108/QMR-06-2013-0041
  66. Wiedmann, K. P., Hennigs, N., & Siebels, A. (2009). Value-based segmentation of luxury consumption behavior. Psychology and Marketing, 26(7), 625 – 651. https://doi.org/10.1002/mar.20292
  67. Yadav, M. (2017). Social media as a marketing tool: Opportunities and challenges. Indian Journal of Marketing, 47(3), 16 – 28. https://doi.org/10.17010/ijom/2017/v47/i3/111420
  68. Yoo, B., & Donthu, N. (2001). Developing and validating a multi-dimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1–14. https://doi.org/10.1016/S0148-2963(99)00098-3
  69. Zollo, L., Filieri, R., Rialti, R., & Yoon, S. (2020). Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers' benefits and experience. Journal of Business Research, 117, 256 – 267. https://doi.org/10.1016/j.jbusres.2020.05.001
  70. Zollo, P. (1999). Wise up to Teens: Insights into marketing and advertising to teenagers. New Strategist Publication.
Editorial Scholar

Submit your Research to IJM

Submit your Manuscript → Author Guidelines