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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

Brand Credibility and Purchase Intention Among Users of Shopping and Convenience Goods: The Moderating Role of Brand Involvement

Joji Alex N.1Jithin Thomas2

1 Associate Professor - Marketing, Rajagiri College of Social Sciences, Kakkanad, Kochi- 682 039, Kerala

2 PGDM Student, Rajagiri Business School, Kakkanad, Kochi-682 039, Kerala

Volume 44
Issue 4
Pages 17–24
Year 2014
Received: June 6, 2013 Accepted: Feb. 2, 2014 Published: April 1, 2014
Abstract

In the present study, we explore the moderating role of brand involvement, which is a potential factor influencing the relation between brand credibility and brand purchase intention. The study is intended for two categories of products, that is, convenience products and shopping products. The product being shopping in nature, the brand credibility (BC) and purchase intention (PI) scores are relatively higher and significant for two categories (high and low) of brand involvement (BI), depicting the complexity and importance shown by consumers while shopping for high ticket shopping goods. The product being convenience in nature, the brand credibility and purchase intention scores are relatively low and insignificant for the category of low brand involvement (<2.79), depicting the even lesser importance shown by consumers for convenience goods with lesser price points. At the same time, the brand credibility and purchase intention scores are relatively high and significant for the category of soap users with high brand involvement (>=2.79), depicting the importance shown by consumers of high end soaps with higher price points, even though they are convenience goods. In future studies, more categories of products like specialty products (e.g. luxury cars, deluxe vacations) and unsought products (e.g. life insurance and retirement plans) can be included to draw a detailed comparison across the consumer product classification.

Keywords Brand Credibility Brand Involvement Shopping Goods Convenience Goods Purchase Intention
How to Cite

Joji Alex N., Jithin Thomas (2014). Brand Credibility and Purchase Intention Among Users of Shopping and Convenience Goods: The Moderating Role of Brand Involvement. Indian Journal of Marketing, 44(4), 17–24. https://doi.org/10.17010/ijom/2014/v44/i4/80386

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