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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
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New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Original Article

Open Access Original Article

Consumer Behavior Regarding Durable Goods

Ramachandran Azhagaiah1Eganathan Ezhilarasi2

1 Associate Professor of Commerce, Kanchi Mamunivar Centre for Post-Graduate Studies, Government of Puducherry, Puducherry-605 008

2 Assistant Professor of Commerce, Achariya Arts and Science College, Achariyapuram, Uruvaiyar Road, Villianur, Puducherry - 605110

Volume 42
Issue 2
Pages 27–39
Year 2012
Published: Feb. 1, 2012
Abstract

The paper reveals the results of survey data analyzed on Mixer Grinders (MGs) (based on responses from 171 MG users in Puducherry). Kruskal Wallis (KW) H test, one-way ANOVA (F-test), and Conjoint Analysis (CA) are the statistical tools used for analyzing the data. The study shows that 45.7% of the respondents who have studied up to a degree use the branded MGs. The brand-wise analysis reveals that most of the housewives use Preethi Brand of MG, as compared to that of the other brands, which reveals that there is no significant relation between the brand preference of MGs and the occupational status of consumers. The brand 'Philips' has been preferred for its "quality", while Crompton Greaves (CGs) has been preferred for its after-sales service. When comparing the MG brands, the cost of spare parts is moderate for all. Quality has been given first preference when comparing the perception of consumers towards MGs age-wise, while analysis with gender as the factor depicts that most of them prefer an "ISO" certified product. Educational status and occupation do not influence the brand preference as most of the respondents prefer "ISO" products, irrespective of their educational qualification and occupation. Perception by age with various features of MG shows that its features are given more importance. In respect of the consumers' level of satisfaction, when compared with various features of MG, the educational status plays a significant role in giving preference to the "grinding capacity" of the MGs, while occupational status gives preference to "speed" of the MGs.

Keywords Mixer Grinder Kruskal Wallis Conjoint Analysis Crompton Greaves Marginal Utility Theory Income and Saving Theory Consumer Durables Rural Consumers Durable Goods Ease of Operation
How to Cite

Ramachandran Azhagaiah, Eganathan Ezhilarasi (2012). Consumer Behavior Regarding Durable Goods. Indian Journal of Marketing, 42(2), 27–39.

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