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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
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Research Article

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Retail Business Model Sustainability : An Analytical View of Select Indian Retail Businesses

Arbuda Sharma1,Charru Hasti*2,Puneet Khurana3

1Associate Professor, School of Management Studies, Swami Rama Himalayan University, Swami Ram Nagar, Jolly Grant, Dehradun - 248 016, Uttarakhand. (Email : [email protected]) ; ORCID iD : https://orcid.org/0000-0003-3974-0623

2Project Consultant (Corresponding Author), Indian Institute of Technology Delhi (IIT Delhi), Room No. 506, DMS, Hauz Khas, New Delhi - 110 016. (Email : [email protected] ; [email protected]) ; ORCID iD : https://orcid.org/0000-0003-2355-843X

3CEO & Founder, Stoic Advisors LLP, 108/7A, Faridabad - 121 006, Haryana. (Email : [email protected])

 

Volume 56
Issue 8
Pages 9–18
Year 2026
Received: April 30, 2026 Accepted: July 20, 2026 Published: Aug. 17, 2026
Abstract

Purpose : Retail business models faced sustainability as a crucial challenge. Therefore, it was important to assess the conditions underlying their long-term economic viability.

 

Methodology : We assessed the selected retailers in India using the DuPont decomposition for FY2025. The selected businesses included Avenue Supermarts (D-Mart), Trent Limited (Westside/Zudio), Reliance Retail, V-Mart, and Spencer's Retail. We also qualitatively examined selected quick-commerce retailers to understand their sustainability challenges.

 

Findings : The study assessed three alternative models for generating sustained returns: turnover-led, margin-led, and scale-driven. D-Mart, with inventory turnover of 14 times, had 12.7% ROE and near-zero leverage. Trent, a margin-driven retailer with its in-house labels, achieved an ROE of 28% and gross margin of 43%. Reliance leveraged scale by expanding to more than 18,000 stores. The analysis led to the critical finding that the economic sustainability of Indian retail depends not on the choice of a specific retail format but on the effective synchronization of strategic decisions related to product portfolios, pricing, value chain, logistics, and resource allocation. 

 

Practical Implications : The research had practical implications for retail strategy, emphasizing the influence of incoherent strategic choices on the uncertain future of retail businesses.

 

Originality/Value : This research provided an analytical lens for understanding the underlying factors that underpin a retail business’s long-term viability. It traced the evolution of Indian retail from its pre-liberalization, kirana-dominated origins to the organized retail expansion that culminated in today’s coexistence of value grocery chains, fashion specialists, conglomerate retailers, and cash-burning quick-commerce upstarts.

Keywords retail retail archetypes financial sustainability DuPont
How to Cite

Sharma, A., Hasti, C., & Khurana, P. (2026). Retail business model sustainability: An analytical view of select Indian retail businesses. Indian Journal of Marketing, 56(8), 9–18. https://doi.org/10.17010/ijom/2026/v56/i8/176075

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