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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
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Original Article

Open Access Original Article

An Empirical Analysis of the Decision-Making Style of Millennials on the Choice of Financial Products

T N.Mahalakshmi1Shanmugam Munuswamy2

1 Doctoral Research Scholar , B. S. Abdur Rahman Crescent Institute of Science and Technology, Seethakathi Estate, Chennai - 600 048, Tamil Nadu & Assistant Professor, Great Lakes Institute of Management, Dr. Bala V Balachandar Campus, East Coast Road, Manamai - 603 102, Tamil Nadu.

2 Professor, HOD & Director – Center for Leadership, B. S. Abdur Rahman Crescent Institute of Science and Technology, Seethakathi Estate, Vandalur, Chennai - 600 048, Tamil Nadu.

Volume 52
Issue 11
Pages 26–43
Year 2022
Accepted: July 10, 2022 Published: Nov. 1, 2022
Abstract

Purpose: The millennial generation was brought up in the digital age, so they were expected to have a different decision-making style than their previous generation. Understanding their psychology was vital for the financial services sector to segment them and develop efficient marketing strategies. Hence, this study aimed to determine the impact of investment decision-making styles on the choice of stock investments among millennial investors in India. Design/Methodology/Approach : A structured questionnaire was adopted to collect responses from millennial investors through snowball sampling. The validity and reliability of the data were tested. Further, the measurement and structural models were analyzed using partial least squares SEM with the help of Smart PLS 3.0 to observe the impact of investor decision-making styles on the choice of stock investments.

Findings: Confused by over-choice, impulsiveness, and novelty consciousness styles were found to have a significant positive relationship, whereas brand loyalty and hedonism had a negative impact on the choice of stock investments among millennial investors. Research Limitations/

Implications: The study was conducted among millennial investors. Therefore, future research can focus on other generations as independent or comparative studies to get more insights. Originality/

Value: To the best of our knowledge, our study is the first to explore the decision-making style of millennial investors in the context of stock market investments with specific reference to emerging markets.

Keywords Brand Loyalty Choice of Stocks Confused by Over-Choice Decision-Making Styles Hedonism Impulsiveness Millennials Novelty Consciousness Paper Submission Date June 30 2021 Paper sent back for Revision June 15 2022 Paper Acceptance Date July 10 Paper Published Online November 15 2022
How to Cite

T N.Mahalakshmi, Shanmugam Munuswamy (2022). An Empirical Analysis of the Decision-Making Style of Millennials on the Choice of Financial Products. Indian Journal of Marketing, 52(11), 26–43. https://doi.org/10.17010/ijom/2022/v52/i11/172432

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