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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Issue Articles

Vol. 41, No. 5 · May 2011 OPEN ACCESS
IJM Vol. 41
2011
Indian Journal of Marketing
Volume 41, Issue 5 · May 2011
ISSN 0973-8703
Articles 7
DOI Prefix 10.17010/ijm
Access Open Access
Table of Contents 7 ARTICLES
01 Original Article
Open Access
Export Marketing of Tea via the Internet

The world tea trade has been undergoing several changes during the last few years. Export prices have decreased over the last decade, in part owing to oversupply, while production has increased faster than demand and tea has continued to face …

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02 Original Article
Open Access
Risks Associated with Celebrity Endorsements - An Empirical Analysis from Punjab

Celebrity endorsement is the most useful and effective way to endorse the product in a competitive market because the celebrity has the source power to attract the consumer and change his attitude positively towards a particular product. Now-a-days, advertisers feel …

Keywords: Celebrity Endorsements, Multiple Product Endorsements and Negative Publicity
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03 Original Article
Open Access
Customer Relationship Management (CRM) in Health Care Industry - A Study of Select Corporate Hospitals in Vijayawada, Andhra Pradesh

Customer Relationship Management (CRM) is perhaps the most important concept of modern marketing. Until recently, CRM has been defined narrowly as a customer data management activity. In its broader sense, CRM is the overall process of building and maintaining profitable …

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04 Original Article
Open Access
Predicting Factors Influencing Purchase of Aashirvaad Brand Using Logistic Regression

Consumers purchase preference is dynamic because the thinking, feeling and actions of individual consumers is constantly changing. Consumers belonging to different age groups, gender, occupations and monthly incomes will differ in their opinion towards the products launched by corporates. The …

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05 Original Article
Open Access
Customer Satisfaction with Mobile Phone Operators: An Exploratory Study in Kuala Lumpur, Malaysia

Customer satisfaction is a significant issue for most marketers in order to maintain loyalty. Therefore, the mobile phone operators facilitate numerous marketing activities across the nations in order to capture their loyalty. The current research looked into determinants of customer …

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06 Original Article
Open Access
A Case Study on Consumers' Buying Behaviour and Brand Loyalty with Regard to Processed Liquid Packed Milk in Guwahati, Assam

The present study has been undertaken to examine the consumer's buying behavior and brand loyalty with regard to processed liquid packed milk in Guwahati. Understanding consumer buying behavior in a cross-cultural environment is an essential part of marketing activities in …

Keywords: Perception, Degree of Satisfaction, Brand Loyalty, Value Addition, Buying Behavior
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07 Original Article
Open Access
To Identify the Prominent Factors of Shopping Mall Behaviour: A Factor Analysis Approach

Retailing is gaining popularity day by day in India. Now, people in big cities have started buying high value products at shopping malls. The performance of the retail sector in the past few years has been outstanding, and we have …

Keywords: Factor Analysis, Principal Component Analysis, Shopping Mall, Quality Conscious, Time Saving Conscious and Price Conscious
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