01
Original Article
Open Access
Indian Culture and its Reflection on Advertising: A Perceptual Study of Advertising Practitioners
Freda Swaminathan, Ipshita Bansal
· pp. 7–18
DOI: 10.17010/ijom/2014/v44/i12/80006
India's diverse culture is reflected in the advertising released by top advertisers. This study looked at how advertisers and advertising agency personnel perceived the culture prevalent among Indian consumers, the cultural dimensions of Indian advertising, and its impact on the …
Keywords:
Culture, Advertising Strategy, Traditions, Change
02
Original Article
Open Access
How Does Experience Impact Domestic Tourists’ Satisfaction? Testing the Mediating Role of Service Quality
Muhammad Sabbir Rahman, Madi Bin Abdullah
· pp. 19–31
DOI: 10.17010/ijom/2014/v44/i12/80008
The aim of the present paper was to explore the impact of tourists' experience on their satisfaction levels and examine the mediating effect of service quality in this relationship with reference to Bangladeshi domestic tourists. The study utilized a review …
Keywords:
Experience, Service Quality, Satisfaction, Tourism, Bangladesh
03
Original Article
Open Access
Role of Gender in Influencing Consumers' Attitude Towards Online Advertising
Meghna Verma, Saranya R.
· pp. 32–46
DOI: 10.17010/ijom/2014/v44/i12/80009
Internet revolution has led to the emergence of an e-generation era, where every aspect of life is taken online. So is the case with business, where the Internet has widened the horizon of promotion through advertising. Online advertising is a …
Keywords:
Internet, Online Advertising, Attitude, Online Advertisement formats, Gender
04
Original Article
Open Access
Measuring Satisfaction of Mutual Fund Investors from the Customer Communication Dimension of the Marketing Mix
Amalesh Bhowal, Tarak Paul
· pp. 47–56
DOI: 10.17010/ijom/2014/v44/i12/80013
The concept of 'customer satisfaction' is always seen as a widely accepted area of research amongst the academicians. Studies on customer satisfaction have showed that customer satisfaction is strongly dependent on the perceived experience and prior expectation of the customers. …
Keywords:
Customer Satisfaction, Customer Expectations, Customer Experience, Mutual Funds, Investment