Purpose: The study examined how the various underlying antecedents affect the purchase satisfaction and the re-purchase intention of luxury ayurvedic skin care products among young Indian consumers.Design/Methodology/Approach: A survey using the mall-intercept method was conducted in the Delhi-NCR region to …

Technology empowers banks to provide ease of use to customers at any time. This re-engineering in the banking system cemented the way banks' services reached to customers with ease and flexibility through multiple channels. The Internet has taken banks to …

The current study attempted to address the role of customer engagement (CE) in the relationship with other psychological constructs leading to supply a new higher-order model of CE that can explain the nature of CE upon the reviews of literature. …

The convoluted nature of health insurance necessitates sharing of complete, accurate, and timely information to assist the customers to make suitable product choices. The insurance agents should capitalize their technical expertise by carrying out need analysis and engage in relational …