01
Original Article
Open Access
Assessing the Loyalty of Shoppers of Attire Multi - Brand Outlets : A Research Study
M. Rupesh Kumar, A. G. V. Narayanan
· pp. 7–22
DOI: 10.17010/ijom/2017/v47/i9/118090
This study aimed to ascertain whether the loyal shoppers referred their loved ones, friends, relatives, peer groups, well wishers, etc. to their preferred MBOs for fulfilling their shopping requirements. The study was conducted with 400 respondents at Coimbatore city, India. …
Keywords:
Attire, Loyal Shoppers, Loyalty, MBOs, Preferred Outlets
02
Original Article
Open Access
Identifying the Indian Car Buyer Segments Using Digital Channels of Communication : An Application of Cluster Analysis
Rekha, Aparna Mishra
· pp. 23–35
DOI: 10.17010/ijom/2017/v47/i9/118091
Digital technologies have redefined the marketing communication parlance with its unique capabilities. Consumers both males and females belonging to various age groups, occupations, income categories having different educational backgrounds are making use of contemporary digital technologies for searching, comparing, evaluating, …
Keywords:
Digital Marketing Communication, Digital Technology, Indian Car Market, Cluster Analysis, Car Buyers Segment
03
Original Article
Open Access
The Patanjali Marketing Sutra - An Exploratory Analysis of Brand Experience, Personality, Satisfaction, and Loyalty in the FMCG Space
R. Sreejith, Kalyani Suresh
· pp. 36–48
DOI: 10.17010/ijom/2017/v47/i9/118092
The study focused on the association between brand experience, brand personality, consumer satisfaction, and consumer loyalty of brand Patanjali in the FMCG space in South India. It is clear that Patnajali has made its way into the consumers' hearts and …
Keywords:
Patanjali, Brand Experience, Brand Personality, Brand Satisfaction, Brand Loyalty
04
Original Article
Open Access
Comparing Perceptions of Different E - Advertising Formats
Seema Singh, Sarika Ahlluwalia
· pp. 49–65
DOI: 10.17010/ijom/2017/v47/i9/118093
Ever since the Hot Wired sold its first banner ad to AT&T; Corp. in 1994, e-advertising is continuously evolving. With the availability of increased bandwidth and advanced technologies, more sophisticated e-advertising formats are available. For effective advertising, it is important …
Keywords:
E-Advertising, Consumers' Perception, E-Advertising Formats, Internet Users