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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
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New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Issue Articles

Vol. 48, No. 9 · September 2018 OPEN ACCESS
IJM Vol. 48
2018
Indian Journal of Marketing
Volume 48, Issue 9 · September 2018
ISSN 0973-8703
Articles 4
DOI Prefix 10.17010/ijm
Access Open Access
Table of Contents 4 ARTICLES
01 Original Article
Open Access
Conceptualization and Measurement of Consumer Based Brand Equity for Airlines

The study aimed at conceptualizing and measuring consumer based brand equity in the airline industry. This was achieved by focusing on the key dimensions of consumer based brand equity such as brand awareness, brand image, perceived service quality, and brand …

Keywords: Airlines, Brand Equity, Brand Awareness, Brand Loyalty, Brand Image, Service Quality
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02 Original Article
Open Access
Power of Scent Marketing to Influence Consumer Behavior

The smell of food cooking in the kitchen can invoke numerous thoughts of good experiences while enjoying that food. This same effect is used by scent marketers to emotionally connect with customers in case of other products besides food. Hence, …

Keywords: Scent Marketing, Mood, Consumer Behavior, Retail
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03 Original Article
Open Access
Analysis of Health Drinks : What is Satisfying Consumer's Thirst ?

The ever - raising dynamics in the Indian market place and the extensive competition has emphasized on the significance in identification of factors behind the consumers' consumption of health drinks to quench the thirst of the marketers with solutions. This …

Keywords: Health Drinks, Purchase Intention, Factor Analysis, Regression
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04 Original Article
Open Access
Measuring Service Quality and its Relationship with Customer Patronage at a Car Dealership in South Africa

This study assessed the dimensions of service quality within a car dealership in Gauteng province in South Africa and further studied the relationship between the service quality dimensions on customer patronage. Valid responses using survey monkey were received from 74 …

Keywords: Service Quality, Servicing, SERVQUAL, Reliability, Assurance, Customer Patronage
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