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Indian Journal of Marketing

ISSN: 0973-8703 Frequency: Monthly Peer Review: Double-blind Published since: 1968 Language: English
A publication of AMCPL
amcon.co.in
New Delhi, India
Indexed in: Scopus Q3 UGC-CARE Group II ABDC: C Google Scholar J-Gate NAAS NISCAIR Crossref

Issue Articles

Vol. 40, No. 11 · November 2010 OPEN ACCESS
IJM Vol. 40
2010
Indian Journal of Marketing
Volume 40, Issue 11 · November 2010
ISSN 0973-8703
Articles 8
DOI Prefix 10.17010/ijm
Access Open Access
Table of Contents 8 ARTICLES
01 Original Article
Open Access
Microsoft's Windows Vs Google's Chrome - Who Will Win the Market?

Microsoft has launched its windows 7 in India on 27 October 2009 and approximately 4 months before, Google has also announced to launch a new operating system - Chrome, which will be free to access ,will be free for distribution …

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02 Original Article
Open Access
Winning Customers through Service Innovation-CAB WISE

Meru Cabs, operating in four major cities of the country has known and introduced the concept of radio cabs. It has initiated a slew of strategies and invested considerable sums in brand building. A great number of passengers who avail …

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03 Original Article
Open Access
CRM Practices in the Asia Pacific Industry - A Conceptual Study

Customer Relationship Management (CRM) is not new to the world of business. It is a managerial philosophy that enables a firm to become thoroughly familiar with its customers. This concept is currently gaining widespread popularity in many industries. Firms that …

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04 Original Article
Open Access
Customer Acquisition and Retention Strategies in the Service Industry- A Case Study

Sales of any product or service come from two ways. One is through existing customers (repeat sales) and another is through new customers (fresh sales). Retaining existing customers needs a totally different set of strategies than attracting new customers every …

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05 Original Article
Open Access
Impact of Brand Preference Dimensions on Customer Satisfaction - A Meta Analysis for Passenger Cars

Consumer buying decision is a complex phenomenon. Selection of the product or services involves many processes. For the selection of durable products like cars, the customer has to spend much time to evaluate and choose the best based on their …

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06 Original Article
Open Access
A Study on Customers' Attitude towards Online Shopping - An Indian Perspective

Since its inception, internet has become a popular marketing channel. Most companies now view the internet as an attractive medium to reach out to the customers. Marketers are investing substantial resources in the online marketing accompanied by rapidly increasing use …

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07 Original Article
Open Access
A Critical Review of Gender Differences in Online Shopping

The position of women in a modern society is one of the true indexes of its cultural and spiritual attainments. It is women only who would make the difference for the transformation of developing countries like India. The traditional Indian …

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08 Original Article
Open Access
Life Insurance and Working Women: A Critical Study of Factors Affecting the Purchase Decision

As the economy is developing, the mind set of the people is also changing at a very fast pace. Some decades back, the best place for women was considered to be their home. It was thought that women are born …

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